Privacy Policy

Octavian Wine Services Limited is committed to ensuring that your privacy is protected. This policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

The information we collect and how we use it
When you open an account, request a brochure, or provide feedback using our web site we need to know your name and other information such as your postal address, e-mail address, telephone number and your credit card number and expiry date or bank account details etc..

We gather this information to allow us to process your request. The relevant information is then used by us to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general.

We may also use aggregate information and statistics for the purposes of monitoring web site usage in order to help us develop the web site and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

We may also wish to provide you with information about special features of our web site or any special service or products which we think may be of interest to you. We may provide this information by post or email. If you would rather not receive this information please send an e-mail to care@octavian.co.uk stating your preferences.

We do not release information to third parties, and you have the option not to be included and to remove yourself from our mailing lists at any time. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and Directive on Privacy and Electronic Communications 2003.

Our use of cookies and other information gathering technologies
Cookies are small text files placed on your computer by web sites.A cookie contains identifying information. The cookie is used to make the link between you and the information you have provided to the web site.

Your consent
By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

We strictly adhere to the rules of the UK Data Protection Acts of 1984 and 1998 relating to the storage and disclosure of information you have given us. This prevents unauthorised access or use of the data. Our security procedures mean we may request proof of identity before we can disclose information to you.

How to contact us
We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send email info@octavian.co.uk or write to us at: Octavian, Eastlays, Gastard, Nr Corsham, Wiltshire, SN13 9PP.