There can be some issues when keeping wine in bond, though this is rare, and it is usually due to the aforementioned issue of the wine to arriving to Octavian in mint condition. In this case, the in-bond wines can suffer something called “ullage”. This is a lowering of the level within the bottle and can sometimes concern customers who aren’t quite aware of what happens to wines when places in optimal conditions.
Other issues that can occur are seepage or label damage, so we would recommend that you request a photo of your purchase before agreeing to buy it. This is something we are only too happy to assist with here at Octavian as the name of the game is obviously to ensure your wine is absolutely perfect when such a time arrives that you wish to take it from our cellars and use it in your home or restaurant.
A final problem we encounter with less reliable wine cellarage firms is that many sell damaged or sub-standard cases of wine for the price of premium ones. This can often lead to the issues we have already discussed and, due to the fact that these firms are usually cowboys, it is too late to request a refund and the customer ultimately ends up with an awful product.
This is something we care about deeply here at Octavian and we endeavour to ensure this never happens to our customers.